What Should You Do If Your Home Security Alarms Go Off?

A security system is intended to protect your home. But what happens in the event your home security alarms go off? What should you do to ensure you and your family are taken care of?

The most important first step is to avoid panicking. Remember that your around-the-clock monitoring specialists are there for you. Then take the steps described below to be ready for any emergency.

Our Committed Professionals Help You Stay Safe

A security monitoring representative is instantly notified as soon as your home security alarms go off. Once a representative is notified, they will contact you as quickly as possible to determine what triggered the security system. Your protection devices can trip due to a range of emergencies, including:

• Break-in

• Smoke

• Flooding

• False alarm

In cases where a device was accidentally triggered—like not remembering that your entry-point sensors are armed when you open a window— an agent will call to find out if you need help. Supply them with your passcode, and they can deactivate the alarm.

If you have an urgent situation, the monitoring agent will send out first responders, including police, fire, and EMS, to your home. They can also function as your proxy in the event nobody is home. Your dedicated monitoring staff can also inform authorities which entry sensor was triggered, increasing their preparedness for what might be a dangerous situation. The monitoring expert will maintain a connection with you to keep you in control and let you know what to do next.

Here’s What You Should Do if Your Alarm Goes Off

Being awoken in the wee hours of the morning to an alarm going off is understandably frightening—even more so if you aren’t clear as to why it’s happening. The smartest thing you should do is stay as calm as possible and take the following actions:

• First, find a safe location. Round up all members of your family, including pets, in an expeditious manner and get into a protected area at your property or depart the home if needed. It's a natural response to want to face the situation by yourself, but this is not the best course of action. Instead, put a priority on attempting to keep you and your loved ones safe and let the trained personnel resolve the problem.

• Secondly, take advantage of your mobile security application to keep in communication with your monitoring team. They'll dispatch authorities who will be en route to your residence in a matter of moments.

• Lastly, keep in close contact with your monitoring agent and first responders. You can get connected, so representatives of each team are speaking on the same line. Conversely, if you’re not able to be in direct contact with your emergency providers, you’re still able to obtain updates by text message. Even if it’s only a false alarm, it's wise to keep adequately communicating to all parties so you know what to do should a legitimate crisis take place.

Get Protection For Any Emergency with Secure 24 Alarm Systems

From fires to break-ins, Secure 24 Alarm Systems ensures your family and your home are completely protected. With around-the-clock monitoring, home automation, and entry-point sensors, your property will become the secure environment you intended it to be. Create the perfect home security plan by completing the form on this page or dial (833) 205-9194 to take the first step toward a secure property.